Graduated from jahanzeeb college saidu shareef swat with 3.64 CGPA in Economics my aim is to join an organisation in which i gain as much practical knowledge as possible and to use my skills and abilities as efficiently as possible to utilise and enhance my capabilities, knowledge and skills in viable manner for the benefits of the organisation that encourages innovation and creativeness in the job process. Seeking to join any organisation where my extensive work experience in accounting, administration, management, customer service management will be greatly developed and utilized.
UNIVERSAL BANKER AT ALLIED BANK LIMITED
• Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash
checks, accept deposits and loan payments, process withdrawals etc)
• Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information
Attending Meetings with Clients.
Prospecting to Grow the Business.
Call Marketing.
Recruiting Consultants.
Training Consultants.
Preparing Financial Plannings for Clients.
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Monitored incoming calls and provided feedback to associates to improve quality of service.
Facilitated meetings to communicate team performance goals and results.
Assist in the preparation of regularly scheduled reports
Provide information by answering questions and requests
Ensure operation of equipment by completing preventive maintenance requirements
calling for repairs maintaining equipment inventories evaluating new equipment and techniques
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Completed paperwork, recognizing discrepancies and promptly addressing for
resolution.
Actively listened to customers, handled concerns quickly and escalated major issues to
supervisor.